Creme Bicycle Spécifications Page 21

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21
CREME WARRANTY
1. Creme Cycles sp. z o.o. sp. k. (hereinafter referred to as CREME) warrants all its new
bicycles against defects in materials and workmanship as stated below:
- mechanical structure of frames & forks: for the lifetime of the original owner,
- mechanical structure of all other components: for a period of 2 years,
- paint and decals: for a period of 1 year.
2. If any defects are noticed in the bicycle, the Customer must stop using the product
immediately and should report this to the dealer that sold it within 14 days. Using
a damaged bicycle will void the warranty, lead to more extensive damage and may
pose a serious hazard to the riders health and life.
3. The warranty period starts from the day when the product is purchased. This pur-
chase must be documented with the cash receipt plus filled in warranty card (which
includes the following information: date of purchase, serial number of frame, name
of bicycle model, customers name and name of dealer).
4. The warranty applies only to the original owner and is not transferable.
5. Claims under this warranty should be made through the dealer where the bicycle
was purchased.
6. The bicycle should be submitted to a mandatory check-up between the 3rd and 5th
week from date of purchase (or after 50km of riding) to an authorised bicycle dealer.
The confirmation of this check-up should be documented in the warranty card. Fail-
ure to do this will void the warranty.
7. The warranty is valid only if the bicycle is sold by an authorised dealer in
a ready-to-ride condition.
8. If a certain part of the bicycle will require replacement under this warranty, parts
that are similar in function to the originals shall be provided. It may not always be
possible to provide parts that are identical. The decision if a broken part requires
replacement or repair will be made by the dealer who sold the bicycle. The dealer’s
decision will be conclusive and binding.
9. The warranty does not cover normal wear and tear of tires, chains, brake pads, bear-
ings, cogs and chainrings. Wheel truing, lubricating, brake adjustment, drive train
adjustment and other typical maintenance procedures are not covered by the war-
ranty and must be conducted by a professional bicycle workshop at the cost of the
customer.
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